You are starting up and growing your rec sports league – What do you focus on ? Fun of course! Everyone likes playing sports, hanging out with friends, inviting grandma and grandpa to watch a youth game, maybe even going to a sponsor bar afterwards for an adult recreational league. When you first get going, …
Sports Leagues are just another business … and small business is always about one thing: People. When you first start you will want everyone to like you … heck you will want everyone to love you! The reality is – out of 10 people 1 or 2 will love you, 1 or 2 will hate …
Sports, Rules, and Refs Make Your Customer Service Feedback Different. The customer is always right … Not Really – In rec sports leagues – the customer is right about 53% of the time – The other times … Well they are going off of incomplete information, group think, or just a general lack of understanding. …
Your Sports League Customers are always RIGHT … 53% of the time. Read More »