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You’re talking to a new hire, a new staff member. Training, teaching, onboarding … whatever you want to call it. You go through a complicated section on your trusty power point … the one you have used many times. You look up to see how your talk is being received. The young new exited staff […]

Your running a small business which happens to be a sports league. You need people to help you … office staff, field staff, refs, umps, scorekeepers, maybe even coaches and volunteers. People are People. People are incredibly complex, and also incredibly simple. The human brain craves a few things universally: 1) Completion2) Achievement / Goals3)

Way back in the day I was a Sysop for something called a BBS – a Bulletin Board System – an old school version of what would eventually become the internet – Instead of going to a website, you would actually dial in via a land line to someone’s desktop computer, 1 at a time,

Small business can be boiled down to 2 basic ideas – no matter what biz you are in: Can you solve problems ?Can you make good decisions, even with incomplete information? Coffee shops, Night clubs, Sports Leagues, software companies … you are constantly solving problems that are unique – “you’re never gonna believe what happened

Life is pretty good, there isn’t much to complain about. I get to write blog posts like this that hopefully new entrepreneurs and old industry veterans find amusing, and maybe think about things a bit differently when they are working on running a quality sports league. Sure there is traffic, a few health things here

You are starting up and growing your rec sports league – What do you focus on ? Fun of course! Everyone likes playing sports, hanging out with friends, inviting grandma and grandpa to watch a youth game, maybe even going to a sponsor bar afterwards for an adult recreational league. When you first get going,

Sports Leagues are just another business … and small business is always about one thing: People. When you first start you will want everyone to like you … heck you will want everyone to love you! The reality is – out of 10 people 1 or 2 will love you, 1 or 2 will hate

Sports, Rules, and Refs Make Your Customer Service Feedback Different. The customer is always right … Not Really – In rec sports leagues – the customer is right about 53% of the time – The other times … Well they are going off of incomplete information, group think, or just a general lack of understanding.

It might be the summer BBQ in the park, a virtual trivia event with WFH employees, or a holiday party at a swanky club, but every company makes the same mistakes with the company party. We wont hit you with every mistake possible – like when you created a logjam at the buffet line –

You’ve decided to start a sports League – Amazing! Only you know whether this is a part time hobby/experiment, or something you want to do as a business for the next 20 years. There are some very basic questions: Youth or Adult? How many seasons? Rec league or more competitive? But you will never make