shawn@leaguelab.com

Your Sports League Customers are always RIGHT … 53% of the time.

Sports, Rules, and Refs Make Your Customer Service Feedback Different. The customer is always right … Not Really – In rec sports leagues – the customer is right about 53% of the time – The other times … Well they are going off of incomplete information, group think, or just a general lack of understanding. …

Your Sports League Customers are always RIGHT … 53% of the time. Read More »